During recent times, our SaaS specialization team has been working and researching in-depth in to various aspects of SaaS application delivery. Following is an abstract of a paper released by us which explains the importance of having a robust architecture and a powerful administration capabilities built into your application.

From the day you launch your SaaS product, the number of users (tenants) will start to grow. In order to cost effectively manage the increasing number of users, the SaaS application should be built on a Multi-tenant principle with a single instance of the software being deployed. However more often than not, your tenants will demand for customized billing packages, features, reports etc. Your clients will also want to test drive the application with a limited number of users initially and vary this with time.
And the more customers you acquire and start using your application, the more complicated it’s going to be in managing them. Having the flexibility within the application itself to cater to all of these needs is going to be an important differentiator between your product and your competitor’s. A multi-tenant efficient, meta-data driven architecture is the key to achieving this flexibility.

Trackr; a Software as a Service (SaaS) based GPS enabled fleet and mobile workforce management solution is developed on a robust SaaS Framework which inherently supports features such as multi-tenancy, interface customizability, billing, metering and configurability.

The paper discusses the capabilities of the Sabre SaaS Architectural Framework with an analysis of the requirements of a SaaS model such as provisioning, billing, metering and customizations. Read the complete document here.